Trident Actuator is a growing company with an entrepreneurial attitude, and we are looking for people who welcome the challenge of day-to-day shifts in responsibilities. We’re looking for an Operations Coordinator who has excellent organizational skills and a personable disposition to keep us thriving. This position will support our operational, sales, and administrative responsibilities byoverseeing our procedures and daily activities. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as unforeseen situations, and have a sharp business mind and proven success in managing multiple projects for maximum productivity. This role will assist customers, sales partners, and internal sales staff with product selection, order entry, product delivery, returns, invoicing, accounts payable, and accounts receivable.

This role will report directly to the Director of Engineering, and will be located at a future office location in the Philadelphia area
(remote/hybrid currently) with occasional travel to the manufacturing facility in Mamaroneck, NY.

Responsibilities
● Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel;
maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists.
● Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors,
and deliver excellent customer service.
● Oversee materials and inventory.
● Manage inbound phone calls and online inquiries.
● Answer routine product questions and direct questions to appropriate service or sales personnel when necessary.
● Enter orders and arrange delivery to all sites and locations per the individual agreement including an understanding of the
agreement of freight terms.
● Ensure purchase orders are properly entered into the procurement system to include price and quantity. Complete process
for receiving goods timely and accurately.
Qualifications
● Two or more years of experience in an office management and/or operations management role.
● Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability.
● Knowledge of business productivity software and an aptitude for learning new applications.
● Effective interpersonal skills with customers and employees.
● Ability to handle multiple projects, prioritize, meet deadlines and work independently with initiative.
● Resourceful and well organized; efficient and detail oriented.
● Strong sense of responsibility and desire to complete tasks properly.
● Ability to work independently or as part of a team.
Preferred
● Bachelor’s degree or equivalent.
● Experience in developing internal systems.
● Working knowledge of management software programs, such as QuickBooks, Sage, and HubSpot.
● Prior experience in an industrial work environment.
Work Environment:
● The work environment characteristics described here are representative of those an employee encounters while performing
the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform essential functions.
● Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
● Standard weekly job hours: 40 hours.
● Travel: As required to fulfill the duties listed above. Other travel as needed or required by the company.

The company is committed to equal employment opportunities. The company will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: age, ancestry, childbirth or related medical condition; citizenship; color; creed familial status; gender expression; gender identity; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status; or any other characteristic protected by applicable federal, state, or local laws.